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Engineering @ Retain

Engineering @ Retain

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Engineering @ Retain The first customer insights engine

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Sean Moore Founding Engineer

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Lily Wei Software Engineer

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Vlad Shulman Cofounder & CTO

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How much do candidates need to know about your industry?How should candidates prepare for interviews?What aspect of your culture do you most fear losing (with growth)?What is the best reason NOT to work here?What’s your most important non-financial metric, and how have you performed in the last year?

Lily Wei:

How do you approach technical debt?How much agency or impact does each individual engineer have at the company?What do you make, who is it for, and why do they care?What does the average day look like for someone at Retain?What will new hires experience in their first 30 days?

Vlad Shulman:

Do companies use Retain to track how individuals do their job?Do you have direct competitors, and how do you stack up?What products do you deliver to your customers?What steps have you taken to reduce bias and champion diversity understanding in your hiring process?When you interview candidates, are there red flags you keep an eye out for?

The engineering team at Retain is the first to solve one of the hardest problems facing companies—helping teams understand what activities take up their time. Our team makes sense of millions of data points across our customers and hundreds of work applications. Enterprises like Google, Nielsen, and Salesforce trust Retain to create actionable insights across all customer teams. Although we work with the world’s largest enterprises, we are a small team that prides itself in moving fast and pushing the cutting edge of technology with every release. If you’re interested in helping companies move from the stone age of analytics, and you’re motivated by complex technical challenges, we’d love to talk.

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Team member Q&A.

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Sean Moore Founding Engineer

How much do candidates need to know about your industry?

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How should candidates prepare for interviews?

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What aspect of your culture do you most fear losing (with growth)?

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What is the best reason NOT to work here?

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What’s your most important non-financial metric, and how have you performed in the last year?

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Lily Wei Software Engineer

How do you approach technical debt?

Share this video

How much agency or impact does each individual engineer have at the company?

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What do you make, who is it for, and why do they care?

Share this video

What does the average day look like for someone at Retain?

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What will new hires experience in their first 30 days?

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Vlad Shulman Cofounder & CTO

Do companies use Retain to track how individuals do their job?

Share this video

Do you have direct competitors, and how do you stack up?

Share this video

What products do you deliver to your customers?

Share this video

What steps have you taken to reduce bias and champion diversity understanding in your hiring process?

Share this video

When you interview candidates, are there red flags you keep an eye out for?

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Discover More

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Hiring

A few roles we'd love to fill ASAP

View job openings →
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Kunwar Thakur Business Development

Hello! We are growing quickly and hiring engineering talent across the board. I'm happy to answer any questions about an opportunity with us

Email Me • LinkedIn

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Team size & roles

  • 10 software engineers
Meet the team →
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Collaboration Practices

  • Less than 10% of time in meetings
  • Daily standups
  • Weekly sprints
  • Weekly all-hands
  • 12 hackdays a year
  • Annual performance reviews
  • Extensive product-engineering collaboration in product development
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Hours & location

  • Work in US time zones
  • Mixed on-site and remote
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Tools we use

Web App Stack:

  • Ruby
  • Rails
  • React
  • TypeScript

Data Stack:

  • Scala
  • Flink
  • Lambda
  • ECS
  • Athena
  • Postgres
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Useful links

  1. Read all about our recent Series A funding announcement in VentureBeat.
  2. Discover why Emergence Capital is partnering with us on their blog.
  3. Check out our Careers page to learn more about our open positions. Be sure to scroll down and view our Culture Deck to get a feel for who we are and what we value.
  4. Explore this company overview to better understand our full capabilities
  5. Read this case study on how Retain was able to optimize revenue through data-driven policies and processes for the world’s largest audio entertainment company.
  6. Learn about our 5 Pro Tips to Power Next-Gen Customer Success Leaders.
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Company-level stats

  • B2B
  • Technical founder(s)
  • VC-backed
  • CEO is a founder
  • Funding: $11–50M
  • Will sponsor work visa
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